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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I printed a document but now I can't cancel printing.

Customer Question

I printed a document but now I can't cancel printing. The printer continues to show 'receiving data' and prints one page every minute or so. Doesn't respond to Cancel Printing (red cross). I have a Brother printer /Fax /scanner.
Submitted: 6 months ago.
Category: Printers
Expert:  Ashik replied 6 months ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 6 months ago.

Are you using using an Apple Mac or Windows PC ?

Expert:  Ashik replied 6 months ago.

What about computer are you using ? Windows PC or a Mac ?

There is a way to force quit the printing process and the instructions depends on the type of computer