How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Hl3170cdw printer keeps showing paper jam tray one -

Customer Question

Hl3170cdw printer keeps showing paper jam tray one - definitely no paper jammed or missing from printed sheets. Is there a way to reset and remove so we can continue printing please
Submitted: 10 months ago.
Category: Printers
Expert:  Joel Kalman replied 10 months ago.

Hello. My name is ***** ***** I can help you solve your problem. You need to open all the doors and move all the release levers to reset the paper jam signal.

Related Printers Questions