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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I recently bought my printer, but it has stopped printing.

Customer Question

I recently bought my printer, but it has stopped printing. I'm told that the printer is in "error." However, I don't know what to do to change that. I put in new cartridges, but I still can't print. Please help me because I'm leaving town in the morning and I'm not able to print my itinerary. Thanks.
Submitted: 4 months ago.
Category: Printers
Expert:  Michelle replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem with your printer.

What is the make and model and how old is the printer.

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