Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I'm Wes, and I'll be assisting you today.
Unfortunately, that error code does mean that the mother board has malfunctioned.
I'm not sure why this has happened to you twice with two different printers.
Do you have a surge protector connected to the power supply? This would help against electrical storms and surges into the power of the printer.
The error is unrecoverable and does require either a new printer or unless you purchased the extended warranty.
Let me know if you need additional help so I can assist further.
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