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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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We have a Brother digital printer GT 381. We're getting an

Customer Question

We have a Brother digital printer GT 381. We're getting an error message which reads "exchange filter M" We have a magenta (M) filter but it's never been used. We only use the 4 white filters when doing weekly maintenance. Machine works fine. What does this mean?
Roxanne Conley
Attitude Designs (###) ###-####
Submitted: 4 months ago.
Category: Printers
Expert:  Kamil Anwar replied 4 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

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