Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you tell me what operating system you are using on your computer, Dick?I can then provide you with a link to install the software.
Note, however, that if you are wanting to use wifi, you must configure the printer onto the home wifi network first, or the computer won't be able to communicate with it, even with the proper drivers. If you can't get the wifi to work, you can plug the printer into your computer with a usb cord.
Okay thank you,
please click here: https://ftp.epson.com/drivers/epson15791.exe
If that link doesn't work you can also use http://www.epson.com/cgi-bin/Store/support/SupportDownloading.jsp?UseCookie=yes&licenseoid=17774&download=https%3a%2f%2fftp.epson.com%2fdrivers%2fepson15791.exe&pn=Epson+WorkForce+WF-2650&pc=Epson+WorkForce%26%230174%3b+Series&ft=Recommended+For+You&returnpage=%2fsupport%2fsupDetail.jsp&returnparams=%26infoType%3dDownloads%26oid%3d252862%26platform%3dOSF_W_7-64%26detected%3dyes
Install the file, and the printer should be found automatically.
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service using the stars at the top of the page; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a good day,
Do you need more help with this?