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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16556
Experience:  HNC Computing; Large format and multifunction printer expert
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This is the first time that I am getting a "Front tray

Customer Question

This is the first time that I am getting a "Front tray position error" and the 13x19" paper just will not print. I have changed the platen gap to medium and have opened and closed the front tray numerous times. I have also turned the printer off and then on again as well as paused it in the printer window. What to do?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Epson Stylus 3880 Pro, probably about 2-3 years max
JA: Is there anything else the Printer Technician should be aware of?
Customer: Don't think so.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Printers
Expert:  Electronics Pete replied 9 months ago.

Hello,

Expert:  Electronics Pete replied 9 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.