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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Mg 7700 printer has started printing in giant type that

Customer Question

My Mg 7700 printer has started printing in giant type that puts only a part of a page and extends a printout that should take maybe two sheets out to about 10 or 12 sheets
Submitted: 5 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 5 months ago.

Hi,

I'm sorry about the issue. Does this issue occur when printing anything? Or does it only occur when printing a particular item, such as a document, a web page, an email message, etc.?

Are you currently able to make a copy from the printer's glass fine (not printing from the computer)?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,