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Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Need to get myu computer and printer working together.

Customer Question

Hi, I am Leanna and need to get myu computer and printer working together.
Submitted: 6 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 6 months ago.

Hi,

I'm sorry about the issue. What's the model of your printer?

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 6 months ago.

Is there any error or message when printing?

Can you click on the Apple logo / menu at the top, then click on About this Mac..., then tell me your Mac OS X version, such as 10.6, 10.7, 10.8, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Printer Tech replied 6 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,