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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I CANNOT CONNECT MY MAC COMPUTER TO MY BROTHERS J4420

Customer Question

I CANNOT CONNECT MY MAC COMPUTER TO MY BROTHERS J4420 PRINTER AGAIN. IT WAS WORKING FINE BUT SUDDENLY STOPPED CONNECTING. HOWDO GET IT TO RECONNECT.
HL BRADLOW ***@******.***
Submitted: 7 months ago.
Category: Printers
Expert:  Kamil Anwar replied 7 months ago.

Hello & Welcome to JustAnswer. Thank you for your question.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 7 months ago.
Just tell me how to fix it
Expert:  Kamil Anwar replied 7 months ago.

I will need to troubleshoot it. How was it connected? wireless or wired over usb?