How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have a Brother MFC-J825DW. I want to scan using my ADF

Customer Question

I have a Brother MFC-J825DW. I want to scan using my ADF for 2 sides. I look in the help file and the picture shows ADF buttons that are not present when I look at my computer.
Submitted: 4 months ago.
Category: Printers
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I suspect that you need to change your software some. But I may be wrong.

What Windows (or MAC OS X, perhaps, if Apple) version is on your computer?

And, what software do you use to direct and initiate scans ?

Related Printers Questions