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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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My Epson XP-630 required a black ink cartridge change. I

Customer Question

My Epson XP-630 required a black ink cartridge change.
I changed the cartridge and got the prompt, again, "You need to replace the following ink cartridge(s). 410, 410XL."I repalcsed the car, again, thinking the 'fresh one' I put in might be defective, but got the same prompt.Any thought as to what is wrong?jb
Submitted: 6 months ago.
Category: Printers
Expert:  WesPCDr replied 6 months ago.

Hello, I'm Wes, and I'll be assisting you today.

Expert:  WesPCDr replied 6 months ago.

Once thing you can try is to remove the ink cartridges, unplug the printer power for 1 minute.

While waiting, clean the ink cartridge contacts with a paper towel and then power on the printer.

Wait for it to ask for the ink cartridge, then insert it back in.

Expert:  WesPCDr replied 6 months ago.

Let me know if the issue is resolved or if you need additional help. Thanks

Expert:  WesPCDr replied 6 months ago.

Did that resolve the issue for you?

Expert:  WesPCDr replied 5 months ago.

Did you need additional support?

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