Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
The printer does not have, or is not, an access point.
When you go into the wireless settings on the printer, when you go into the printers setup menu, under wireless/wifi, it scans for available networks, and should find your own home network.
If it does not, that can be a range/signal issue, or a problem with your router or the printer itself.When you go into wifi settings, what does it see/find?
WPS is another connection method. If your router supports it (many do not because it is considered unsecure), you would press and hold the WPS button on the router for about 5 seconds until it starts flashing, then on the printer you'd also choose the WPS option, and they will either connect directly, OR the printer would prompt you to enter the WPS pin, which would be printed on a sticker on your router.
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