Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.
Is this the first time that this has happened? What happened just before this error appeared?
What number is ***** as on the printers screen?
One last thing. How many times does it Flash Sir or Madam?
Please follow the steps below to hard reset the printer and let me know the result.1.Remove all the cables from the printer.2.Wait for 15 mins.3.Connect only the power cord and try to power on the printer.4.If the problem is solved, then connect all other cables, otherwise let me know.
If that does not work try this:
Let me know if these steps work.
Yes we can.Give me a few moments and I will post steps here for you..
OK, movies for Paper Jam and Feeder problem. Please see the above link.