Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is***** we begin, I want to clarify that, we are not Canon, but I can help you to solve your problem. Please let me know if you want to continue or not ?
Thanks, ***** ***** me, if you have wireless router present at home and do you know the username and password ***** that router ?
Yes, if you have a wireless service in your home then, there must be a wireless router present and if it is not present then, you cannot use the wireless feature of the printer then, you have to use the USB cable to connect the printer with the PC ?
If you have the SSID then, you just have to call them and ask the password ***** the router that, will be fine to connect the printer with the wireless network, will you be able to get the password ?
OK, that's great!!, now open the link below and watch the video for the steps to connect the printer to the wireless network. After you finish connecting the printer with the router, let me know so that I can help you to download the printer driver and software from an online resource.
Do you have tried to increase the volume ?
I am going offline for the day, please let me know what happens and we will continue later, when I will be online again.