Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Is the button in a position that it is sufficiently accessible that you could give it a poke with the eraser end of a pencil?
If so, please try that and tell me if it will come on. If not, let me know and I will advise further.
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.