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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a canon printer pixma MG3620. the orange alarm light

Customer Question

I have a canon printer pixma MG3620. the orange alarm light is flashing
Submitted: 6 months ago.
Category: Printers
Expert:  Sudipto replied 6 months ago.

Thanks for posting your question on Justanswer.com, my name is ***** ***** I will be assisting you today. Can you try to print from the PC and let me know, what error message do you get ?

Customer: replied 6 months ago.
I check. The printer is connected, but the alarm is still flashing. Problem is not fixed
Expert:  Sudipto replied 6 months ago.

I don't know, if you seen my last reply or not, because on my last reply I asked you to print something from the PC and tell me, what is the exact error message, you are getting on the PC. I never asked you check if the printer is connected or not ?

Customer: replied 6 months ago.
I checked and my printer is connected. The alarm is still flashing.
Expert:  Sudipto replied 6 months ago.

Please confirm. Did you see my replies ?

Expert:  Sudipto replied 6 months ago.

Please check my replies once more and then try, what I have asked you to do, because that error message will help me to understand the problem and according to that, I will give you the answer.