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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I upgraded to Windows 10 and my Canon MG5420 is not working.

Customer Question

I upgraded to Windows 10 and my Canon MG5420 is not working. How can I fix it?
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Upgraded to Windows 10 and my Canon MG5420 printer is not working. How do I fix it?
JA: Is there anything else important you think the Mac Technician should know?
Customer: I'm running on an HP Pavilion g7 laptop
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 8 months ago.
Category: Printers
Expert:  Sjena1982 replied 8 months ago.

Hi, Welcome to Justanswer .

Have you tried downloading latest driver/software for windows 10 ?

Regards ,


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