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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 9941
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I have just bought a secon hand ipf 6300 canon & at first

Customer Question

hi - i have just bought a secon hand ipf 6300 canon & at first switch on, I have error code E161 403f
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: I have no idea how old & I only just bought it
JA: Tell me a bit more about what's going on so he can help you best. Is there anything else important you think the Printer Technician should know?
Customer: no - as soon as i switch on it shows error
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 8 months ago.
Category: Printers
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

That is a printhead L abnormal temperature error code.

"Head abnormal temperature rise (head 2 (L))".

Causes listed are

Cause 1: The face is physically damaged from jammed paper or from foreign matter falling
onto the platen.
Cause 2: Printhead Electrical shorting in the head
Cause 3: Electrical Poor head contact
Cause 4: Ink supply system Abnormal head temperature rises caused by non-discharging
Cause 5: Main unit electrical equipment, Faulty carriage (relay) PCB, head relay PCB, flexible cable, main controller.

Things to do for each condition, by Cause #:

Cause 1: With the cover open, check to see if jams have not occurred.
Cause 4: Check that ink is available in the ink. 2F2F (P4-6)
Cause 1: Check to see if a paper cutting failure has not occurred on the most recently used
printed matter.
Cause 1: Check the face of the printhead (to see if it is not flawed by paper or foreign matter).
Cause 2,Cause 3: After removing and inserting the print head, start in service mode to clear the error. Then, restart the printer in normal mode to check to see if the error recurs (possibly poor contact).
(Universal eventual resort:) Replace the head.
Cause 5: Check the main unit electrical equipment.

Expert:  Russell H. replied 8 months ago.

(Footnote: to start the printer in service mode to clear the error:

Hold down Roll/Sheet button and also the Information button whilst switching on.

Release the two buttons once you see an S in the top right of LCD. )