Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Joan.
What specific problem are you having with it?There is no prior info showing here for you. What settings did you change?
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.
There is no additional cost to continue here in the chat, you've paid that fee already, which is why I am trying to help you, but need detail on the problem to do so.
I cannot cancel or refund anything, we are all independent techs with no access to any billing or account information.
Do you need more help with this, Joan?