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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 36081
Experience:  Troubleshoot printers, scanners, etc.
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Please just get me startwd I have the instructions that came

Customer Question

please just get me startwd I have the instructions that came with the printer but can't get to the setup page
Submitted: 8 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. What's the model of your printer?

Please reply at the box below. Thank you,

Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Printer Tech replied 8 months ago.

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=53aa76d5-d14b-4f7b-8215-5f963b452503

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Printer Tech replied 8 months ago.

When you are available, please reply back to continue. Or you can try the following fix:

- Click on the website below:

http://ugp01.c-ij.com/ij/webmanual/WebPortal/PTL/ptl-setup.html?lang=en&type=setup&area=us&model=mg29&os=w

, then there, click on the Download button to download / install the printer setup file called win-mg2900-1_1-ucd.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Printer Tech replied 8 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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