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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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MODEL: MX410 HOW TO FIX THIS CODE: U051

Customer Question

MODEL: MX410
HOW TO FIX THIS CODE: U051
Submitted: 6 months ago.
Category: Printers
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you tell me please, are you using official Canon ink cartridges? Or Refills / fakes?

Customer: replied 6 months ago.
refills
Customer: replied 6 months ago.
i never had the problem before
Expert:  Richard replied 6 months ago.

ok, the error though is due to it detecting an issue with the ink cartridges.

But remove them and wipe the contacts on the cartridges, then put them back in the printer.

Do they then operate correctly?

Customer: replied 6 months ago.
You are thief's, good by
Expert:  Richard replied 6 months ago.

why are you calling me a thief when all I told you to do was wipe down the ink cartridge?.. I do not see how that equates to making me a thief...