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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Canon MX922 is froze up what do I do? I did what it said

Customer Question

My Canon MX922 is froze up what do I do? I did what it said to do which was to turn off, unplug it for 5 minute, hook back up. this didn't do anything.
Submitted: 6 months ago.
Category: Printers
Expert:  Richard replied 6 months ago.

Hi there and welcome

What do you see on the screen of the printer at the moment?

Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 6 months ago.

I have offered the phone call, please accept it and I can then call you