How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask VanMagnus Systems Your Own Question

VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1136
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
Type Your Printers Question Here...
VanMagnus Systems is online now
A new question is answered every 9 seconds

I just purchased a Canon Image Class D530, and although it

Customer Question

I just purchased a Canon Image Class D530, and although it says that it is compatible with Mac OS X.5.8 and later, when I try to install the software it tells me that it cannot be installed on my iMac, running El Capitan. Help!
Submitted: 4 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 4 months ago.

Hello, and thank you for choosing JA for your support needs. Very happy to assist you with this issue. Please follow the link below:

When you arrive at the page, you only need to click the Drivers and Software box. Then go down the page and your Operating System should be selected in the Drop Down Box.

Chime in if you have any difficulties...

Related Printers Questions