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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Dell 2020 using Windows 10, 64 bit machine. When I

Customer Question

I have a Dell 2020 using Windows 10, 64 bit machine. When I send something to my Lexmark Pro 910 I get messages such as: "Error printing on Lexmark 910." Or another message reads: "Lexmark 910 printer is in an error state. The printer couldn't print Microsoft Edge."
Submitted: 5 months ago.
Category: Printers
Expert:  Jason Jones replied 5 months ago.


I am the person that will be helping you today. May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,

Customer: replied 5 months ago.
Expert:  Jason Jones replied 5 months ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.