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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1136
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Trying to scan a document to my laptop, need instructions on

Customer Question

Trying to scan a document to my laptop, need instructions on how to set-up.
I have the printer connect to my laptop with a USB line, set-up to scan to PC but it keeps saying please stand by and never scans the document.
Submitted: 5 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 5 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you in the resolution of this error.

Has this ever happened before or it has never worked properly?

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