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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Samsung Xxpress C460W purchased 1/8/2016I want to

Customer Question

I have a Samsung Xxpress C460W purchased 1/8/2016I want to print a document and a box comes up and in red letters says Another instance of the Easy EcoDriver has already started. Please another instance first.
when I checked to see what was printing it does not show there is anything. What do I need to do.
Submitted: 5 months ago.
Category: Printers
Expert:  Quiksilver07070 replied 5 months ago.

Hello and thank you for choosing

Expert:  Quiksilver07070 replied 5 months ago.

YOu may have to END the TASK manually, by using the Task Manager.

But this is for Advanced computer users......and unless you are familiar with this process, i would advise letting a professional have a look at the machine, to make sure there are no possible issues that are causing conflicts.


I recommend that we have a REMOTE SESSION, so i can SEE your screen, and make the necessary changes to resolve and get your computer back to working order for the printing issue you are having.

Customer: replied 5 months ago.