How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have a Samsung Xxpress C460W purchased 1/8/2016I want to

Customer Question

I have a Samsung Xxpress C460W purchased 1/8/2016I want to print a document and a box comes up and in red letters says Another instance of the Easy EcoDriver has already started. Please another instance first.
when I checked to see what was printing it does not show there is anything. What do I need to do.
Submitted: 12 months ago.
Category: Printers
Expert:  Quiksilver07070 replied 12 months ago.

Hello and thank you for choosing

Expert:  Quiksilver07070 replied 12 months ago.

YOu may have to END the TASK manually, by using the Task Manager.

But this is for Advanced computer users......and unless you are familiar with this process, i would advise letting a professional have a look at the machine, to make sure there are no possible issues that are causing conflicts.


I recommend that we have a REMOTE SESSION, so i can SEE your screen, and make the necessary changes to resolve and get your computer back to working order for the printing issue you are having.

Customer: replied 12 months ago.