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Ask Richard Your Own Question

Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31127
Experience:  Printer and scanner problem resolver for over 15 years
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I have a faded vertical line going down the page when I

Customer Question

I have a faded vertical line going down the page when I print closer to the left side
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Every time I print this happens, I cleaned the rollers and put a new ink toner in yesterday
JA: Is there anything else the Printer Technician should be aware of?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Printers
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you tell me please the make and model of the printer?

thank you

Customer: replied 6 months ago.
HP LaserJet P2035n
Expert:  Richard replied 6 months ago.

Thanks

Open the printer and remove the Toner

Power off the printer

Then wipe down the inside of the printer with a damp cloth. Make sure all ink is removed, then allow it 20 minutes to dry, put in the toner, turn it on and tell me if it now function correctly please