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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Trying to install wf-2650 printer on windows 10 laptop. need

Customer Question

trying to install wf-2650 printer on windows 10 laptop. need to enter wps pin. where do i find this?
Submitted: 6 months ago.
Category: Printers
Expert:  Kamil Anwar replied 6 months ago.
This pin can be generated from your router. Do you have access to login to it?
Customer: replied 6 months ago.
i have a twc modem/router combination. i do have access to it.
Expert:  Kamil Anwar replied 6 months ago.
When you login to it, does it has the wireless pane with option to generate a wps pin?
Customer: replied 6 months ago.
no
Expert:  Kamil Anwar replied 6 months ago.
what options does it has?
Customer: replied 6 months ago.
there are no options. just lights indicating that each service is ready. i had this printer installed prior to switching over to twc wifi (was using a stand-alone router), but after switching network names, i lost connectivity to network on printer. Stupidly, i deleted printer to add the peinter to network. when adding it the first time, i don't remember entering a wps pin.
Expert:  Kamil Anwar replied 6 months ago.
You need to obtain the WPS Pin by logging into your router via it's ip address.
Customer: replied 6 months ago.
i assume twc can give that to me?
Expert:  Kamil Anwar replied 6 months ago.
No, it has to be obtained and generated from within the router. I can check this for you remotely.
Customer: replied 6 months ago.
i mean the router's ip address?
Expert:  Kamil Anwar replied 6 months ago.
Expert:  Kamil Anwar replied 6 months ago.
the router ip address is your default gateway, which you can find out from the connection properties.
Customer: replied 6 months ago.
ok thanks. i will call twc.
Customer: replied 6 months ago.
have a good night!
Expert:  Kamil Anwar replied 6 months ago.
They will walk you through the same process as i stated.
Customer: replied 6 months ago.
thank you!
Expert:  Kamil Anwar replied 6 months ago.
Welcome.