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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Can you assist me with changing the settings on my HPDeskjet

Customer Question

Can you assist me with changing the settings on my HPDeskjet printer 3050A J611 to enable me to print from my computer following installing a new router?
Submitted: 10 months ago.
Category: Printers
Expert:  Md. Sadique replied 10 months ago.
Hello and thanks for your question. I look forward to assisting you today with the best answer possible.What is the operating system of your computer?for eg: windows/Mac
Customer: replied 10 months ago.
Windows Vista
I prefer you telling me how to fix it. I need to learn.
Customer: replied 10 months ago.
Windows Vista
Expert:  Md. Sadique replied 10 months ago.
Would you like me to remote in your computer and teach you how to set up the printer?
Customer: replied 10 months ago.
Can you assist me without doing it with remote?
Customer: replied 10 months ago.
I'm Sorry. I must cancel and go to an appointment. I didn't know it would be so difficult communicating with the technician. Enjoy the $16.
LJW
Expert:  Md. Sadique replied 10 months ago.
sure!If you want we can continue over this chat window.
Expert:  Md. Sadique replied 10 months ago.
We can continue after you finish up your meeting.