How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35196
Experience:  Troubleshoot printers, scanners, etc.
30037186
Type Your Printers Question Here...
Viet - Printer Tech is online now
A new question is answered every 9 seconds

I purchased a Canon MG2520 printer today and I am having

Customer Question

I purchased a Canon MG2520 printer today and I am having difficulty installing software on my Macbook Pro laptop.....CAN YOU ASSIST ME?
Submitted: 6 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 6 months ago.
Hi,I'm sorry about the issue. Since the printer's installation disk does not work for your computer, please download / install the MG2500 series Full Driver & Software Package at the Canon website below:https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg2520?tab=drivers- If needed, use the direct website link below:http://gdlp01.c-wss.com/gds/1/0100005441/04/mac-mg2500-1_4-mcd.dmg; Note: The download is big, so it may take time depending on your internet connection speed. And the download file name is ***** ***** After it's done downloading it, open / install it.Please reply at the box below to continue. Thank you.
Expert:  Viet - Printer Tech replied 6 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,