How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11157
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
23511658
Type Your Printers Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

ModelHL-2270DW New Toner cartridge was inserted yesterday.

Customer Question

ModelHL-2270DW
New Toner cartridge was inserted yesterday.
Printer NOT printing.
Error light -steady, not blinking - shows up.
H E L P !
Bill Gunther
Phone(###) ###-####
Email: [email protected]
Friday May 20 2016
Time: 2017
Submitted: 6 months ago.
Category: Printers
Expert:  Michael Hannigan replied 6 months ago.
Hello. Thank you for coming to JustAnswer.Sorry for the wait. My name is Michael. I will be helping you with your question today.
Expert:  Michael Hannigan replied 6 months ago.
Bill, after replacing consumables, you have to reset the drum. I have the specific steps on how to do that in an article on my blog here:Reset Procedure for Brother Printers
Expert:  Michael Hannigan replied 6 months ago.
Please let me know if that solves the problem or.if you need additional assistance.