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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a mac air book. I just install my series 490. Its

Customer Question

I have a mac air book. I just install my series 490. Its connected by usb. Everytime I try to print it shows a print error
Submitted: 5 months ago.
Category: Printers
Expert:  GeekGal replied 5 months ago.
Hi there Roger! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Can you tell me please what version of OSX is on your MAC? If you're not sure, from the Apple menu, choose About This Mac. Your version of OS X appears directly below “OS X.

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