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Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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EPSON WORK FORCE-ALL IN ONE PRINTER-WF-3540

Customer Question

EPSON WORK FORCE-ALL IN ONE PRINTER-WF-3540
Submitted: 6 months ago.
Category: Printers
Expert:  Jason Jones replied 6 months ago.
Hello,I am the person that will be helping you today.Are you able to print in black?I will be standing by, looking forward to your response.Thank you,Jason
Customer: replied 6 months ago.
YES - NO PROBLEM WITH BLACK
Expert:  Jason Jones replied 6 months ago.
Thank you for the update. When you do print in color, what do the color areas look like? Is it faded or does it not show anything?
Customer: replied 6 months ago.
THE PRINT COLOR IS ALL MIXED WITH LINES RUNNING THRU THE PICTURE.
Expert:  Jason Jones replied 6 months ago.
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
Customer: replied 6 months ago.
YES
Expert:  Jason Jones replied 6 months ago.
After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.