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Ask Ashik Your Own Question

Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 9921
Experience:  Bachelor of Computer Application (BCA), Professional Experience in Printers
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Printer error 0xf1 JA: Sometimes things that you think will

Customer Question

printer error 0xf1
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: nothing happens. Printer unresponsive. Shows printer error 0xf1 turning it on and off results in the same thing.
JA: Is there anything else important you think the Printer Technician should know?
Customer: Just before that it requested that I replace the black ink cartridge which is what I was in the process of doing when this happened. I now have replaced the black ink cartridge but still get a printer error
JA: Sometimes printer issues that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Printers
Expert:  Ashik replied 6 months ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. Error 0xF1 is FATAL and it indicates that print head not being able to completely pass from the left to right side during startup. If anything is causing the print head to not travel completely from left to right during startup, this will cause the error code. Open the Printer cover and see if any plastic covers or tapes or paper pieces there obstructing the free movement of head. If so, remove them. Use a flashlight to check inside the printer. Also take out the cartridge and put it back and check then. Turn off the printer, open the cover and gently push the head manually to left/right if it can't move freely. Don't push with excess force or it will break. This is a mechanical problem not software glitch. If you don't find any plastics or other materials inside that is obstructing the head movement and if it still not working, then it is a hardware defect. If the printer is under warranty, then you can send it back to Epson and they will replace the parts or machine with new one. I know this might not be the answer you want to hear and you are looking for a solution, but in this case I can only give you the reason of the problem and possible solution which will not work if this is mechanical fault. If you have any questions or would like any additional information, please don't hesitate to ask.

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