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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35271
Experience:  Troubleshoot printers, scanners, etc.
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I can't hook up my canon pixa3620 wireless printer to my computer.

Customer Question

I can't hook up my canon pixa3620 wireless printer to my computer. I can't use the CD disc.
Submitted: 6 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 6 months ago.
Hi,I'm sorry about the issue. When you are the step about the CD disk, please just click on the Canon website below:https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-series-inkjet/pixma-mg3620?tab=drivers, then there, download and install the driver / software.Please reply at the box below to continue. Thank you,
Expert:  Viet - Printer Tech replied 6 months ago.
If there is still any issue, please let me know if you have windows xp, vista, or 7 or 8 or 10, or mac computer.Please reply at the box below to continue. Thank you,
Expert:  Viet - Printer Tech replied 6 months ago.
Hi,How is it going? Have you tried my suggestion yet?Do you still need help with the printer issue and/or with anything else?When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.