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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15770
Experience:  HNC Computing; Large format and multifunction printer expert
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My samsung proexpress printer M3370FD The

Customer Question

hello my samsung proexpress printer M3370FD
The screen saids : Jam inside machine
I don't see any paper jam
How can I solve this problem ? it s not printing
I looked and I also turn off the computer as well Unplugged it.
Submitted: 6 months ago.
Category: Printers
Expert:  Electronics Pete replied 6 months ago.
Hi there,If you cannot see any paper jam, try pushing a piece of stiff card through the machine - this will help clear any small paper fragments or blockages.Pete.
Customer: replied 6 months ago.
that doesnt work and the machine also said open rear door.The door is not open
Expert:  Electronics Pete replied 6 months ago.
The machine is telling you to open the rear door to remove the blockage - it is not telling you that the rear door is already open.