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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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Hp officejet 4500. How can I adjust the printer to print on

Customer Question

hp officejet 4500. How can I adjust the printer to print on thicker paper, such as brochures, card stock or menu parchment paper
Submitted: 6 months ago.
Category: Printers
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  WesPCDr replied 6 months ago.
Hello, I'm Wes, and I'll be assisting you today.Sorry to hear you're having trouble.
Expert:  WesPCDr replied 6 months ago.
Unfortunately, your printer model does not support cardstock paper.
Customer: replied 6 months ago.
I don't see the need to securely connect. You say it does not support cardstock paper. Does this mean that I pay $23.00 for you telling me that?
Expert:  WesPCDr replied 6 months ago.
The service is for my time and experience. I did research your printer model and found that it does not support the paper type you requested.It's ultimately up to you, but I appreciate it.
Customer: replied 6 months ago.
My question is since my printer does not support the paper that I want to use. I guess there is no need to troubleshoot. Now does this cost the $5.00 that I read at the beginning or the free question?
Expert:  WesPCDr replied 6 months ago.
I'm not certain of the price. I am on the technical end. If it stated $5 then that is usually the price you pay
Customer: replied 6 months ago.
Thank You. Good Bye
Expert:  WesPCDr replied 6 months ago.
Thanks for using out site. Please don't forget to rate my answer.
Expert:  WesPCDr replied 6 months ago.
Please let me know if you need additional help.Thanks