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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I just bought a new Canon printer with scan function. I

Customer Question

Hi I just bought a new Canon printer with scan function. I had to install the printer driver online as I don't have a cd drive. However I am having problems getting the scan function going. Can you please help me with that? The printer is 2 days old and I can't use it.
Submitted: 5 months ago.
Category: Printers
Expert:  Jason Jones replied 5 months ago.
Hello,I am the person that will be helping you today. May I ask how the printer-scanner is connected to your system? (usb, wifi, network, etc)I look forward to your response.Thank you,Jason