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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Pixma MP460.Ibought a new Apple Mini.I can only load

Customer Question

I have a Pixma MP460.Ibought a new Apple Mini.I can only load the software up to 71% onto the Mini. Are they compatible? Thanks Don
Submitted: 5 months ago.
Category: Printers
Expert:  Jason Jones replied 5 months ago.
Hello,I am the person that will be helping you today.May I ask what occurs at the 71% mark? Are you given any type of error message?I will be standing by, looking forward to your response.Thank you,Jason
Customer: replied 5 months ago.
The progress line just stops dead.There is no message of any kind.
Expert:  Jason Jones replied 5 months ago.
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
Customer: replied 5 months ago.