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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Can not reboot, post bad installation of version 10.7 on

Customer Question

HI, Can not reboot, post bad installation of version 10.7 on snow leopard 10.6.8.
Can not back up filled to an external drive (WD Passport)
Looking for guidness / solutions.
Submitted: 10 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 10 months ago.
Hello and thank you for choosing JA for your support needs. Sorry to hear of the issue. Please fully explain this from the beginning Sir or Madam.