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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer says paper jam , but I removed the paper

Customer Question

My printer says paper jam , but I removed the paper that was jammed and in my mac book pro under Printers ad scanners it says printer idle ???
Submitted: 5 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 5 months ago.
Hello and thank you for choosing JA for your support needs. Sorry for the issue. To assist you better I will need to know the exact make and model of the printer in question?

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