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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My mx432 is not printing properly. On the left side, it's

Customer Question

my mx432 is not printing properly. On the left side, it's skipping letters, and towards the bottom it leaves spaces between letters. This goes about one inch from the margin. On the right side, it is leaving off the last letter of a line, especially at the top of the document, and a little bit in the middle of the document.
Submitted: 6 months ago.
Category: Printers
Expert:  Shefin replied 6 months ago.
Hello!Thank you for your question. I amCustomerand I look forward to helping you with your issue today. Please try the instructions in the link below.https://support.usa.canon.com/kb/index?page=content&id=ART133746&actp=search&viewlocale=en_US&searchid=1462724827637 Cleaning printhead : https://support.usa.canon.com/kb/index?page=content&id=ART134132&actp=search&viewlocale=en_US&searchid=1462724912971 Cleaning the Encoder Film : https://support.usa.canon.com/kb/index?page=content&id=ART137592&actp=search&viewlocale=en_US&searchid=1462724912971 Aligning the Print Head : https://support.usa.canon.com/kb/index?page=content&id=ART137488&actp=search&viewlocale=en_US&searchid=1462724912971#man If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!S H E F I N