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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16515
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a Canon 6065 and it's telling me I have a paper jam

Customer Question

I have a Canon 6065 and it's telling me I have a paper jam and there is nothing there and we are unable to print
Submitted: 9 months ago.
Category: Printers
Customer: replied 9 months ago.
Please cancel my question.
Expert:  Electronics Pete replied 9 months ago.
Hi Carol,Although it may appear that there is no blockage, there may be a small fragment of paper stuck inside the machine - if you don't see anything, try pushing a piece of stiff card through the machine to help dislodge any fragments that may be stuck inside it.If that does not work then the paper jam sensor may be faulty.Pete.
Expert:  Electronics Pete replied 9 months ago.
Hi Carol, just checking in on your question, do you need any further assistance?