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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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PIXMA Printer error has occurred. I did follow instructions

Customer Question

PIXMA Printer error has occurred. I did follow instructions cancel printing turning off the device.
Inc. is ok The printing device is still not moving.
Submitted: 7 months ago.
Category: Printers
Expert:  Nathan replied 7 months ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Can you tell me the exact error code/message it is giving? B200 for example, or C000, 5B00, etc?
Customer: replied 7 months ago.
CanncelI have cancelled my request prior to your mail since my printer is working again.
Thank you.
Expert:  Nathan replied 7 months ago.
You would need to cancel through the help page.

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