How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have a 1690mf that is leaving blank lines up and down the

Customer Question

I have a 1690mf that is leaving blank lines up and down the paper
Submitted: 7 months ago.
Category: Printers
Customer: replied 7 months ago.
my email***@******.***
Expert:  Michelle replied 7 months ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.let me know the make and correct model number of the printer.What is the operating system you have on the computer.
Customer: replied 7 months ago.
Konica Minolta magicolor 1690mf
The Operating system is windows 7 64 bit
Expert:  Michelle replied 7 months ago.
Try to print a test page from the printer menu screen and not use the computer to print the test page and let me know if the lines still appear on the top and bottom.
Expert:  Michelle replied 7 months ago.
Try to print a test page from the printer menu screen and not use the computer to print the test page and let me know if the lines still appear on the top and bottom.

Related Printers Questions