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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer will not print. It's a work force 7620. An error

Customer Question

My printer will not print. It's a work force 7620. An error message keeps popping up
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Printer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: It's a epson WF 7620. When I attempt to print an error message comes up. Error code:0x9D
JA: Is there anything else the Printer Technician should be aware of?
Customer: I am printing wireless.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Printer Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Printers
Expert:  JKalman replied 7 months ago.
Hello. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
Customer: replied 7 months ago.
Printing from iPhone and computer OS X
Customer: replied 7 months ago.
Mavericks I believe
Expert:  JKalman replied 7 months ago.
I will be online this evening. I can assist you with your problem then. Thank you for your patience.

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