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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Afternoon guys,Just to let you know in advance, I'm not computer

Customer Question

Afternoon guys,
Just to let you know in advance, I'm not computer savvy AT ALL ! Please be patience with me.
Have got an Epson WF-2530 and want to scan. Read the Epson manual and mentions that it needs to be connected to the computer. Durr! How can I check if it is? What do I need to look for?
Submitted: 10 months ago.
Category: Printers
Expert:  Shefin replied 10 months ago.
Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today. May I know the operating system you are using? Is it Windows 7? How do you connect the printer to the computer? Using USB cable? Can I access your computer remotely and check the issue? Thank you.S H E F I N