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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an HP Officejet 4632 all in one printer( print ,scan,

Customer Question

I have an HP Officejet 4632 all in one printer( print ,scan, fax copy) . When I needed to change the ink , I got the # ***** ink cartridges to replace the old ones. When I put them in ,the reading came came up " Ink Cartridge(s) Problem.
The following ink cartridge(s)
must be replaced. "
Had the emblem for the black cartridge. How can I fix it , The cartridge is new I just got it today( it was unopened and sealed in the foil wraper.
Submitted: 5 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 5 months ago.
Hello and thank you for choosing JA for your support needs. Sorry for the issue. What is the exact error that you see Sir or Madam?

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