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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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What settings do I use cardstock or heavier paper

Customer Question

what settings do I use for printing cardstock or heavier paper for name tags etc.
My paper is just coming through without printing
Submitted: 11 months ago.
Category: Printers
Expert:  Joel Kalman replied 11 months ago.
Hello. My name is ***** ***** I can help you solve your problem. What is the make and model of your printer?
Customer: replied 11 months ago.
canon pixma MG 7720
Expert:  Joel Kalman replied 11 months ago.
Please standby while I check your manual...
Customer: replied 11 months ago.
Expert:  Joel Kalman replied 11 months ago.
i apologize for the delay. Your manual does not show card stock, but there is a section on printing postcards, and I am attempting to understand it now.
Expert:  Joel Kalman replied 11 months ago.
Here is page 472 from your manual which shows some media types for postcards:
Customer: replied 11 months ago.
I already found this myself . This does not answer my question. I refuse to pay
Customer: replied 11 months ago.
postcards are NOT cardstock.
Customer: replied 11 months ago.
cardstock is 8.5 x 11
Expert:  Joel Kalman replied 11 months ago.
Yes, that is true. However, the media types might be the same. Do you see those media types when you select standard paper size?

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